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30-Day Money Back Guarantee

You can return any product unused and in its original state within 30 days of receiving your order and expect a full refund. For more info, see full Returns Policy.

We ship our tree tents and hammocks to 172 countries across the globe. Orders placed before 13:00 GMT (Europe) and 13:00 EST (USA) will be dispatched same day. Orders are dispatched Monday to Friday and will usually arrive in 3-5 days.

While we are still accepting and dispatching orders, due to the difficulties caused by COVID-19, there may be delays with receiving your order. We thank you for your patience and loyalty during these times.

Please note: We can’t ship to PO Box addresses.

North America

Europe

Australia & New Zealand

Rest of World

Returns

If you’re not 100% satisfied with your Tentsile purchase, you can return it to us in its unused and original state within 30 days for a full refund.

For our full Returns policy click here.