Do you need three trees in a perfect equilateral triangle?
No, as long as the three points you have chosen are all less than 90° from each other, you will be able to find an equilibrium point with your tent. See this video for more information.
Do Tentsile’s Tree Tents come with a guarantee?
Yes, all our tree tents come with a 1-year 100% satisfaction guarantee and our super durable Safari range comes with an extended 5-year warranty.
We stand by the quality of our products, so if you aren’t 100% satisfied, return your clean, dry product to us within 30 days weeks for a full refund.
For full details, please refer to our Terms and Conditions.
When sleeping, is there a lot of movement if someone moves around in the tent?
About as much as a well-filled water bed. Not much, just a gentle bounce.
Can I put my tent up really high and how do we do it?
Your Tentsile should be set up at a height that you would feel safe falling from. We recommend 1.2m as a safe and easy height to use. Pictures you see of high installations have been executed by professionals with Rope Access experience.
What are the three rubber pieces inside the spare bag?
They are Tentsile WaterGates. Slip them onto the D-Ring to stop any water ingress during sustained periods of rain when the orange straps become fully soaked.