Tentsile will replace any product with a manufacturing or material defect straight out of the box. Tentsile should be made aware of such issues within 30 days of purchase, by contacting repairs@tentsile.com with your order number and photos of the problem.


Recycling your end-of-life product

In the event that we cannot repair your old product, your original tent will not go to waste. We have an established recycling programme that earns you 20% off your next order. Learn more.

For more information please take a look at our Full Warranty Details and our Returns page.