Returns and Warranties
For full T's and C's please see Tick Box link upon Check out
6 Week Return Policy (standard distance selling terms).
Products can be returned, unused within this time period and fully refunded.
1 Year Product Warranty
Ensures that product will be in full working order upon delivery and will be of a quality which, within parameters of reasonable* use, is guaranteed for this period. If a manufacturing defect occurs within this time, the product can be returned for repair/exchange
*Reasonable use does not include damage caused by behaviour that would cause damage to a conventional tent or are outside the guidelines as stated in the Tentsile Instructions: No usage of fire in or around the tent, no use of sharp objects including but not limited to, knives, tools etc, shoes should not be warn inside the tent.