Shipping Policy

We ship our tree tents and hammocks to 172 countries across the globe. Orders placed before 13;00 GMT (Europe) and 13:00 EST (USA) will be dispatched same day. Orders are dispatched Monday to Friday and will usually arrive in 3-5 days. See below for full timescale and cost.

While we are still accepting and dispatching orders, due to the difficulties caused by COVID-19, there may be delays with receiving your order. We thank you for your patience and loyalty during these times.

Please note: We can’t ship to PO Box addresses.

North America

Country

Cost Delivery Time
Canada
  • Orders Over $100: Free
  • Orders Under $100: $15.00
7-10 Working Days
USA Free 2-5 Working Days

Europe

Weight Cost Delivery Time
0kg - 0.499kg:

$10 / £10 / €10

3-5 Working Days
0.5kg - 0.999kg:

$15 / £150 / €15

3-5 Working Days
1kg - 1.499kg:

$20 / £20 / €20

3-5 Working Days
1.5kg +

Free

3-5 Working Days

Australia & New Zealand

Weight Cost Delivery Time
0lb - 5lbs $36.00 7-10 Working Days
5lbs - 18lbs $81.00 7-10 Working Days
18lbs - 220bs $104.00 7-10 Working Days
22lbs+ $136.00 7-10 Working Days

Rest of World

Weight Cost Delivery Time
0lb - 5lbs $81.00 7-10 Working Days
5lbs - 18lbs $104.00 7-10 Working Days
18lbs - 220bs $136.00 7-10 Working Days
22lbs+ $150.00 7-10 Working Days

Returns

If you’re not 100% satisfied with your Tentsile purchase, you can return it to us in its unused and original state within 30 days for a full refund.

For our full Returns policy click here.